Terms and Conditions

SALE TERMS:

1. It is hereby informed BALAJI COMPUTER INC " is a marketing and distribution company and is not a manufacturer.

2. I/We hereby certify that my/our registration certificate under the TNGST Act 1959 is in force on the date on which the sale of the goods specified in this Bill / Cash memo / Invoice has been affected by me / us in the regular course of my/our business.

3. Our responsibility ceases the moment goods leaves our warehouse.

4. We provide proper GST invoice against all the products which we sell, we do not sell product without GST invoice. If you need your company's GST No. on the invoice then kindly mention the same in the comment box which you can find while ordering, also you will need to provide the 3 pages of GST certificate of your company for GST invoice.

5. 2% will be deducted as the convenience fee for orders getting cancelled by the buyer before shipping, once the order has been shipped it will be 5% charge if the orders get's cancelled by the buyer. 3% will be deducted if buyer want's to modify the order after being shipped and no charges applicable to modify the order before shipping. These charge will be adjusted from the refund amount. If the buyer opts for refund, then it will be initiated once we receive the product in same condition as it was shipped.

6. 5% will be deducted from the order value/total amount if the payment was made using Bajaj EMI, this will only be applicable if the order is cancelled by the buyer. 

7. Materials sold are spares and components of computers and do not form the complete system in full. Above goods are only in the form of components / sub-assemblies / and not a “New PC “unless it is specified as “New PC System”.

8. Any products purchased from us for any special usage in abnormal environment i.e. Other than normal usage should be informed to us at the time of purchase otherwise the warranty is void and null.

9. No Customer can waive responsibility on grounds of ignorance of terms & conditions.

WARRANTY & RMA TERMS:

1. All products sold by us are in carry-in warranty only. Both side shipping charges needs to be paid by the buyer to RMA the product which is outside of our policy window.

2. On-Site warranty is only covered under brand’s reach, if your area is outside brand’s reach then your warranty service automatically changes to Carry-In service.

3. Our shipping service for shipping RMA products back to you does not covers insurance for damage caused in transit and we are not liable for anything in such case.

4. Where the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it means warranty is direct by Manufacturer / Distributor. We do not have any legal or financial liability for the same. In case you face any issue in claiming the warranty feel free to contact us.

5. We request the customer to send the copy of our invoice for warranty purposes always when there is a service problem for products. 

6. Goods once sold will be accepted for warranty repair / replacement only if they are in good physical condition.

7. Products with broken / burnt pins, pen / pencil markings, cracks, missing / tampered components / warranty stickers damaged will be rejected and considered warranty void in above conditions.

8. Duration of RMA / WARRANTY CLAIM is as per brand’s concern, please do not argue with us for the delays as we have nothing to do with that, we are just helping you to get your product serviced / replaced.